NovaQuant-When AI works in HR

Hiring managers have NovaQuantlong looked for an efficient way to find the best job candidates among hundreds of applicants. Enter artificial intelligence. But AI, which has been touted as a way to remove human bias from the hiring process, isn't always better.

Beginning in July, New York City will enforce a new law that bans employers from using automated tools in hiring and promotion decisions — unless they've been audited for bias.

Music by Drop Electric. Find us: Twitter / Facebook / Newsletter.

Subscribe to our show on Apple Podcasts, Spotify, Pocket Casts and NPR One.

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.